I have been plagued for over a year now with a recurring - and now increasing - problem that seems to have no explanation or way to repair. DNN has been my platform of choice for well over half a decade now and I consider myself well-versed in its use, so this isn't a "newbie problem" with an obvious answer. It has now come to the point where even my hosting provider, managed.com, has abandoned me, indicating it's nothing they can diagnose or fix. I am very frustrated - to state the obvious!

Pages from various websites I've deployed sporadically disappear. That is, I create them and then, sometime within the next few hours or days, some will live and some will die. No discernible pattern has developed. Thankfully, those pages that die are immediately relegated to the DNN Recycle Bin, from where I can restore them - and all of the modules contained upon them. Checking the half dozen DNN websites I maintain for absent pages has become a considerable time-wasting occupation and often I am the brunt of disgruntled people, wondering why I deleted pages that concerned them!

Know the following:

I am currently running DNN 7.04.01, recently updated a week ago. This problem has occurred with at least two previous versions of DNN and the automatic reindexing of files and other housekeeping tasks that execute automatically with updates have not suppressed the problem.

I am the only user and the only superuser. I have changed my password twice recently.

Pages disappear from different sites regardless of their skin - so the fault is not inherent in anyone's skin coding.

When the disappearing pages show up in the Recycle Bin they have the appropriate date and time stamps - but no user ID is associated with the routine of deleting the page (i.e. moving it from active use to the Recycle Bin). A tech at managed.com indicated that there was no corresponding recorded or logged transaction in Windows.

This problem reoccurs with the same pages. That is, as a rule, it's the same pages that will regularly disappear. Duplicating a page doesn't seem to solve the problem - the original or the duplicate could be the next victim.

Yesterday, in the spirit of experimentation, I created 11 new pages on a site of mine where this problem had not previously occurred. In the menuing/page hierarchy one new page was at level one and the remainder were at level two. (I don't know the proper lingo.) This morning, all 11 pages were in the Recycle Bin.

The pages that disappear have no obvious commonality; they don't all contain a common module type or quantity of modules. Generally, they'd all be considered quite simplistic in nature with no custom-developed modules or anything that would be considered complex. I would surmise that all of the pages of all of the sites that I have on the one account total fewer than a hundred and all of the sites together probably don't have more than a hundred visitors a day.

Can anyone in this community offer me any help? I'm at my wits end and just about ready to chuck away years of learning and working with DNN for WordPress or something else.

Ian

Thanks for responding.

It's tough to narrow it down to a specific page name. I could create a page named "AAA" that might disappear and, once restored, I could copy it and then rename the copy "BBB" and the copy and/or the original might then subsequently disappear. I sense that it has less to do with naming and maybe more to do with which record number the page is given in the background by DNN. For example, when taking into account all of the half dozen websites I have under the single account it might be every 6th new page I create. It's tough to learn anything specific because a page can disappear a few hours after its creation, or weeks later.

As for scheduler jobs - I have none that I've set up. Going into Host > Schedule I see that there are currently 13 listed. Here's a screenshot:

See anything out of the ordinary?

I've done what you asked and have begun running those scheduled tasks.

There have been no other anomalies or anything out of the ordinary. The database had evidently grown to over 8GB a couple of weeks ago, but the managed.com tech cut it down to a few megs and the disappearing pages anomaly has occurred at least a half dozen times since then.