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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...How to clear logs using SQL Server MGT?How to clear logs using SQL Server MGT?
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9/20/2006 5:38 PM
 

Hi cc24x7,

I'm not getting the timeouts, but instead getting a bunch of other errors, just over the last few days.  That's when I reported a slowdown to my host's support.  They made some changes to my app pool, and who knows what else.  I think I'm runnung 3.2.2, but for the life of me, I can't remember or how to determine my version number (it's that long-term loss of short-term memory I suffer from).

At this point, I'm fairly sure my problems aren't caused by my DNN installation, configuration, modules, etc.  They all appeared after my host tried to fix a slowdown issue.  Knowing that logged errors (as well as large logs) will cause slowdowns, I keep my logs cleared regularly and set to log only a few events that I feel necessary to keep an eye on things.  With errors cropping up quickly while my host tries to find a remedy I needed a way to clear the logs when I was unable to log in to my portals.

Regarding timeouts, I changed the setting in my web.config to 360 seconds a while back, to allow enough time for synchronizing the database & system files from within the file manager.  My child portals, more than 30Mb in size, would timeout on synching.  I still get occasional timeouts.  Clearing the recycle bins, deleting orphan files, and clearing the cache before synchronizing will usually allow it without error.

If you can log in and get to the scheduler, disable all the scheduled tasks.  Then enable them, one at a time, navigate around your portal(s), and check the log.  When the timeouts or errors start, disable the last task you enabled and try another one.  One or more of the scheduled tasks will reveal itself as the trouble.

Good luck.  Thanks for your input, too!

Rick

 
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9/20/2006 5:45 PM
 

cc24x7,

Wow, that is weird!  I've never changed the method from its default-request method.  But I have noticed that, even with no task schedules enabled, the scheduler still runs.  If indeed it IS the task scheduler itself that is "defective" or corrupted, how does one truly stop the thing?

 
New Post
9/20/2006 5:50 PM
 

You can stop it with that same setting.  Above Request Method is Timer Method, and above that is Disabled.  Just choose Disabled and then click update there on the host settings page.

It sounds like your situation is a bit different, we do our own hosting and in our case it's definitely something that arose not in connection with hosting database work.  I do believe it could be a denial of service attack; that's just an intuitive guess at this point.  It seems that one of DNN's weaker points, as far as DOS vulnerabilities; it's easy to fill the log, especially through the use of web service requests.  I'm still troubleshooting it though.  I'll keep you posted!



Shane Miller
Call Centers 24x7
 
New Post
9/20/2006 6:22 PM
 
After some time, the "Schedule Stopped" message no longer appears.  I'll probably just leave the scheduler off since we don't need any of the functionality it invokes on that installation.  So, I probably won't troubleshoot this any further, it has just become a really low-priority item.


Shane Miller
Call Centers 24x7
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...How to clear logs using SQL Server MGT?How to clear logs using SQL Server MGT?


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