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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Access to the path Access to the path '\Cache\Modules\' is denied (DNN 5.2.1 upgrade)
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2/17/2010 2:35 AM
 
Roger Selwyn


www.thedivingclub.co.uk
Joined: 9/23/2004
Posts: 3531

The bug isn't fixed in 5.2.2, I believe it is fixed in 5.2.3.

Roger

DNN MVP
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2/18/2010 5:45 PM
 
marty

Joined: 10/30/2006
Posts: 27

i upgraded from 5.2.2 > 5.2.3 today and still getting the error relating to Access to the path '\Cache\Modules\' is denied

Marty
 
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2/18/2010 9:33 PM
 
m


Joined: 5/24/2008
Posts: 464

I also upgraded to 5.2.3 and am still getting the errors today.

AssemblyVersion: 5.2.3
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 78a540f9-26f8-4dec-97f1-91c81c03f795
InnerException: Access to the path '\Cache\Modules\' is denied.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.IO.__Error.WinIOError
StackTrace:
Message: System.UnauthorizedAccessException: Access to the path '\Cache\Modules\' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at DotNetNuke.Services.ModuleCache.FileProvider.GetCacheFolder(Int32 portalId) at DotNetNuke.Services.ModuleCache.FileProvider.PurgeExpiredItems(Int32 portalId) at DotNetNuke.Services.ModuleCache.PurgeModuleCache.DoWork()
Source:
Server Name: WEB22

 

----------AND------------

 

THREAD ID: 6
TYPE: DotNetNuke.Services.ModuleCache.PurgeModuleCache
EXCEPTION: Access to the path '\Cache\Modules\' is denied.
RESCHEDULED FOR: 2/18/2010 9:22:09 PM
SOURCE: STARTED_FROM_TIMER
ACTIVE THREADS: 0
FREE THREADS: 1
READER TIMEOUTS: 0
WRITER TIMEOUTS: 0
IN PROGRESS: 0
IN QUEUE: 6
Server Name: WEB22
 
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2/18/2010 11:42 PM
 
Ken Grierson


Joined: 7/18/2009
Posts: 613

I've not seen this reproduce during 5.2.3 testing and I ran it from 1 seocnd Frequency up to 7 days.

The sites I've used have 4 or 5 page and > 20 modules installed total.

Can I get some help with this from the Community? 

What 3rd party modules are loaded on the sites that experience this error? 

What do you have PurgeModuleCache set to run at? Need to know the Frequency and Retry Time Lapse values.

Also, do you have any other Scheduled item that runs directly before or after or at the same time as PurgeModuleCache?

How much traffic do your sites generally get? dozens, hundreds, thousands of users per day?

Finally, what account(s) have you set on your web folder(s) and what permissions have you set?

Thanks much;

Ken Grierson
DotNetNuke Corporation
Test Lead
 
New Post
2/19/2010 12:40 AM
 
m


Joined: 5/24/2008
Posts: 464

What 3rd party modules are loaded on the sites that experience this error? The only 3rd Party Modules are: Ultra Video Gallery 3, and Effority User Directory

What do you have PurgeModuleCache set to run at? Need to know the Frequency and Retry Time Lapse values.  See below

Also, do you have any other Scheduled item that runs directly before or after or at the same time as PurgeModuleCache?

I've never messed with the Scheduled item defaults (that I recall) because I don't really know how to use them.  Here's a pasted table:

 

Name Enabled Frequency Retry Time Lapse
Purge Users Online Enabled  Every 1 Minute  Every 5 Minutes 
Purge Site Log   Every 1 Day  Every 2 Hours 
Purge Schedule History Enabled  Every 1 Day  Every 2 Days 
Purge Log Buffer Enabled  Every 1 Minute  Every 5 Minutes 
Send Log Notifications   Every 5 Minutes  Every 10 Minutes 
Search Engine Scheduler Enabled  Every 24 Hours  Every 24 Hours 
Purge Cache   Every 2 Hours  Every 30 Minutes 
DotNetNuke.Modules.Events.EventNotification, DotNetNuke.Modules.Events Enabled  Every 1 Hour  Every 30 Minutes 
DotNetNuke.Modules.Forum.StartEmailQueuedTasks, DotNetNuke.Modules.Forum   Every 1 Minute  Every 1 Minute 
DotNetNuke.Modules.Forum.CleanupEmailQueuedTasks, DotNetNuke.Modules.Forum   Every 1 Day  Every 1 Day 
Purge Module Cache Enabled  Every 1 Minute  Every 30 Seconds 

How much traffic do your sites generally get? dozens, hundreds, thousands of users per day?

Dozens at most.  Mostly used as a small "intranet"

Finally, what account(s) have you set on your web folder(s) and what permissions have you set?

I'm not sure what you mean?  I have 3essentials hosting and can ask them to double-check permissions if I know what to ask them... but this wasn't a problem in the event log in the past till I upgraded to 5.2.2 and I didn't change anything with permissions.
 
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