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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsGalleryGalleryNo thumbnails createdNo thumbnails created
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2/25/2011 6:03 PM
 
Am I missing something?

I have Gallery v4.03.03 and DNN v5.06.01.
I have this all working on my dev machine. XP pro, IIS5, etc., but not on my hosting platform. I checked all permissions.

I added the module and an album. I browse then click 'add file'. It does not show up in the list at the bottom. It is uploaded in the _Source folder under the Album Name Folder, but not in the XXX/_Source folder one level up.
Under Maintenance it shows up as 1 item - 0 without source - 1 without thumbnail - 1 without (i forget!).
I select all and hit synchronize. Nothing. The album says (0) items.

I know you are discontinuing this build of Galley, but, is there a work around?
Or what am I doing wrong?

Thanks for your time.
Dan
 
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2/25/2011 11:00 PM
 
I have not seen that particular issue in Gallery 4.03.03. In fact, today, I installed
Gallery on a 5.06.01 website on shared hosting and uploaded close to 100 jpg images into 5 albums without any problems. Please check the following and let me know what you find:

1. Admin --> Event Viewer for any logged errors that may be occuring as files are uploaded.
2. Permissions for the ASP.Net worker process account on the portal's home directory and ALL gallery folders. I did read in your post that you already checked permissions, but please check again particularly for each gallery album folder and its child folder _thumbs.
3. In the module's configuration, is Auto Approval enabled?
4. Do any of the album folder names start with a unicode character (umlauts, etc), or a % sign?
5. Likewsie for any of the filenames being uploaded.
6. What type of files are being uploaded - images files only such as jpg, png, gif, etc. or other media files - video or flash?
7. How large are the files being uploaded?
8. When you say that the file does not  show up in the list at the bottom after you click 'add file', do you mean the pending uploads list? Or, do you mean the list of files contained in the album after clicking 'Upload Pending Files' ?
9. Are you running the site under ASP.Net 4.0 or ASP.Net 2.0/3.5 SP 1 ?
10. In Host --> Host Settings, Advanced Settings, Performance Settings is the Compression Setting drop-down list set to "No Compression"? Enabling Deflate or GZip compression on a DNN 5.06.01 site is causing all sorts of weird client-side behavior issues. I have not specifically tested Gallery in 5.06.01 with compression turned on but this could be a possible issue.

Lots of questions and points to check but without your response to them I don't have enough to go on.

Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
2/26/2011 12:19 AM
 
Thanks for the quick reply. I have gone through most of what you listed, but I see some I have not checked. Thank you for the detailed TODO: list I will get back soon.
 
New Post
2/26/2011 1:40 PM
 
Well here's what I have...

1. No errors on uploading files. I did notice every time the application starts up I get a General Exception (twice) of "cannot load file or assembly DotNetOpenID" error. But I get that on all my DNN installations. I have also tried the gallery module on all 3 installations (same hosting company)
2. My hosting company (winhost.com) allows access to the root, where my DNN installation is. They also let us use IIS 7.0 remote manger. I'm not really sure how to make sure the ASP.Net worker process has permissions. I know in FTP it has the folder permissions, but realize this is different. Perhaps this is my problem. Any help here would be appreciated.
3. Yes
4. No
5. No
6. .jpg
7. 600 K (under the 1000K parameter)
8. the list of files contained in the album after clicking 'Upload Pending Files'
9. ASP.Net 2.0/3.5 SP 1
10. No Compression is selected

I also noticed that in FireFox on both Win2000 and XP pro some of the admin links never go through (Installation Wizard), but works fine in IE...???
I have been using IE because of this.

Any help would be appreciated.

Once again, thanks for your time.
Dan
 
New Post
2/26/2011 2:52 PM
 
I think that this has got to be a ASP.Net worker process permissions issue on some or all of the gallery folders - although it it odd that the uploaded file is successfully placed in the _source child folder. As for checking permissions:

1. First navigate to Host-->Host Settings and in the Basic Settings find what is listed for the ASP.Net Identity. That is the account which must have full permissions (including modify) on the root DotNetNuke install folder AND all child folders and in particular in reference to your problem each Portals/ /Gallery/// folders and their _thumbs and _source folder.

2. In your hosting control panels file manager (not the DotNetnuke Admin-->File Manager) you should be able to examine and set permissions for the ASP.Net Identity account whose name you discovered in #1 above. That user will need to have full permissions including modify to be able to not only read but write and update physical files.

Also, am I correct that when you look at the physical folders of the site via the hosting control panel or FTP you can see that the uploaded filed did get successfully placed in the album's _source folder but not in the _thumbs or album folder itself. For each uploaded file there should be three files saved to the file system. The original upload to the _source folder, a small 150x150 pixel (if default size) to the _thumbs folder, and a medium sized 500x500 pixel (if default size) to the child album folder.

Finally, do you have access via MS SQL Server Management Studio or other similar tool to the database? If so, please take a look at the DotNetNuke Folders table to see if rows for each of the Gallery child albums and their _source and _thumb folders were created.. If you could run a query similar to the following (replacing objectQualifier "DNN_" with the appropriate value(if any) for your installation and post the results it would be most helpful if the ASP.Net permissions are not the problem:

SELECT
	F.FolderID,
	F.PortalID,
	F.FolderPath,
	FP.AllowAccess,
	R.RoleName,
	P.PermissionKey
FROM dbo.DNN_Folders F
Inner Join dbo.DNN_FolderPermission FP on F.FolderID = FP.FolderID
Inner Join dbo.DNN_Roles R on FP.RoleID = R.RoleID
Inner Join dbo.DNN_Permission P on FP.PermissionID = P.PermissionID
WHERE F.FolderPath LIKE 'Gallery/%'
ORDER BY F.FolderPath

Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
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