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HomeHomeUsing DNN Platf...Using DNN Platf...Performance and...Performance and...Slow update after editing with RTESlow update after editing with RTE
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9/22/2011 3:51 AM
 
I setup a dnn 04.08.04 portal for a customer a couple of yrs back, everything has been working fine until now.

Problem is, when u edit the content of TEXT/HTML modules and press the "Update" link after editing, it takes between 1s and forever for it to update, depending on how much text u put in the box.

The issue was discovered when they tried to update a week schedule made in clean HTML using tables, the module holds 6 full weeks like that.

When u erase everything and hit "Update" the updating is almost instant, but as soon as u add just table containing only one week, the update takes several seconds, from there the update time increases massively as u add another week, then another aso. until u hit like 4 or 5 weeks, the browser simply time out and the update doesnt go thru.


I tried entering another portal of the same version and at the same hosting provider and then copy the HTML code from the TEXT/HTML module of the first portal to this other one and the update is almost instant, we're talking < 2 secs.

Also i set up a Win server 2k8 with MSSQL 2k8 and did an install of the same dnn package i used for the customers, then i manually added all the pages and copied over the HTML content to create a model of the customers solution.

In this test environment everything is fine, the update goes thru in < 2 secs no matter what i do, i even tried to double the content of the TEXT/HTML module and that didnt slow it down a bit either.

Also i cleared the site log thing as it tends to slow the system in general and while i was at it, i used the "Clear cache" on the module.


So far i can conclude that its not:

1. my internet connection
2. the hosting service
3. DNN 04.08.04 standard bug/limit
4. the HTML code that was entered in the module(s)


Does anyone have an idea what could be causing this?
Im thinking maybe its something related to the caching in the system? however im not too familiar with the caching and how it works, so im not really happy about fiddling too much.


Any hlp is highly appreciated!
 
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9/22/2011 5:01 AM
 
which editor are you using? For security reasons, I strongly suggest upgrading at least to DNN 4.9.5, maybe this fixes your issue as well.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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9/22/2011 5:10 AM
 
By editor i take it u mean the text/html editor correct?
In that case its the defualt one that comes with the TEXT/HTML module.

I thought about upgrading, but 2 issues are keeping me from just trying to do so, one is because there was no language pack in Danish for any version higher than the 04.08.04, but the main reason however is, that ive found DNN to be VERY senitive in some cases, sometimes just doing an suggested module upgrade made the portal crash and i would spent so much time cleaning out the module from manually in the database and in a production environment of a business website, that simply aint acceptable.

Case is if the upgrade fails the hosting service charge a pretty hefty price for doing a restore from their backup server.
I tried to backup the databse using MSSQL managment studio express, however when i do so i get a lsg saying that i cant copy the database to an express instance, so im pretty much left out in the cold when it comes to backing up the solution.

Is there any known easy and good way of making a complete portal backup from an external hosting service?
 
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9/22/2011 5:57 AM
 
So i just tried to run an upg from 08.04.08 to 04.09.05 and my worst fear came true, the portal got seriously messed up, all the menu items was moved to the bottom of the page and when i click any of them i get a 404 msg. :-(

Therefore i cant consider that a solution for now and i guess ill just have to sit back and hope someone out there has the magic answer on how to resolve this problem. :-)
 
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9/22/2011 6:24 AM
 
this sounds very strange, if you upgrade using DNN 4.9.5 upgrade package, there shouldn't be an issue unless you previously modified DNN core framework, which is NOT suggested. Did you encounter any upgrade error messages, are you using 3rd party extensions?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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