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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Installing skins and containers on Godaddy Deluxe accountInstalling skins and containers on Godaddy Deluxe account
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7/27/2010 2:40 PM
 
Toddah


Joined: 5/6/2010
Posts: 10
Hello all,
I have installed DNN 5.4.4 on my Godaddy deluxe hosting account and the primary DNN site is up and running, however I am trying to install a 5.X skins and container package I purchased. I find teh extension wizard and I upload the skins and the containers using the wizard just fine but when I try to change to teh skins listed in the dropdown box I get an error at the top of the page that says:

Could not load skin: /portals/_default/skins/Blue_transparent2/roundindexfull.ascx, Error: The file '/home/desktopmoduals/cybermenuSO.ascx' does not exist.

WHen I ftp into the site I see the roundindexfull.ascx file but the directory structure it is in starts with    /home/portals/_default/skins/Blue_transparent2/roundindexfull.ascx

The /home is the root directory that Godaddy made me install DNN into for the primary site in the host section of my account manager. Is there a way I can add the home to the extension installer wizard to allow it to place the correct path during the upload of skins.
OR
Am I missing something in the setup of DNN on Godaddy that made this happen?

Thank you in advance for any help you can provide.
 
New Post
7/29/2010 10:52 AM
 
Jeff Cochran


Joined: 6/3/2005
Posts: 2799
The directory discrepancy is not an issue, DNN refers to the folder from the root of the DNN install, not the root of your folder structure.  More likely is a permission issue, make sure the folders inherit the permissions all the way down in the new folders, not sure how that's done on GoDaddy's control panel though.

Jeff
 
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7/29/2010 3:15 PM
 
Toddah


Joined: 5/6/2010
Posts: 10
Hey Jeff
THANKS!!!
I just pushed the read write by admins permissions down in the home directory to all of the children and it worked.
Thanks again.
 
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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Installing skins and containers on Godaddy Deluxe accountInstalling skins and containers on Godaddy Deluxe account


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