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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...ERROR MESSAGE ERROR MESSAGE
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8/19/2010 1:09 PM
 
I am getting the following error message when installing DNN on my verio shared server.  What needs to be done in order to resolve this?

DotNetNuke Error


Domain Name Windows Server 2003 Does Not Exist In The Database

DotNetNuke supports multiple portals from a single database/codebase. It accomplishes this by converting the URL of the client browser Request to a valid PortalID in the Portals database table. The following steps describe the process:

  1. Web Server Processing
    • When a web server receives a Request from a client browser, it compares the file name extension on the target URL resource to its Application Extension Mappings defined in IIS.
    • Based on the corresponding match, IIS then sends the Request to the defined Executable Path ( aspnet_asapi.dll in the case of ASP.NET Requests ).
    • The aspnet_isapi.dll engine processes the Request in an ordered series of events beginning with Application_BeginRequest.


  2. HttpModule.URLRewrite OnBeginRequest ( UrlRewriteModule.vb )
    • The Request URL is parsed based on the "/" character
    • A Domain Name is constructed using each of the relevant parsed URL segments.

      Examples:

      URL: http://www.domain.com/default.aspx = Domain Name: www.domain.com
      URL: http://209.75.24.131/default.aspx = Domain Name: 209.75.24.131
      URL: http://localhost/DotNetNuke/default.aspx = Domain Name: localhost/DotNetNuke
      URL: http://www.domain.com/virtualdirectory/default.aspx = Domain Name: www.domain.com/virtualdirectory
      URL: http://www.domain.com/directory/default.aspx = Domain Name: www.domain.com/directory

    • Using the Domain Name, the application queries the database ( Portals table - PortalAlias field ) to locate a matching record.

      Note: If there are multiple URLs which correspond to the same portal then the PortalAlias field must contain each valid Domain Name in a comma seperated list.

      Example:

      URL: http://localhost/DotNetNuke/default.aspx
      URL: http://MACHINENAME/DotNetNuke/default.aspx
      URL: http://209.32.134.65/DotNetNuke/default.aspx
      PortalAlias: localhost/DotNetNuke,MACHINENAME/DotNetNuke,209.32.134.65/DotNetNuke

      Note: If you are installing the application to a remote server you must modify the PortalAlias field value for the default record in the Portals table according to the rules defined above.
 
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8/19/2010 4:46 PM
 
You probably need to add the domain address as additional portal alias as indicated in the second bullet point in #2 in the error message.
You may need to contact Verio support to obtaing the correct information

Ken Grierson
DotNetNuke Corporation
Test Lead
 
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