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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...5.5 install on Go Daddy servers5.5 install on Go Daddy servers
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8/19/2010 7:03 PM
 
hawaiidon

Joined: 4/3/2008
Posts: 12
I am getting a 500 server error. I added this line to my web config file with no luck
<configuration> 
	<system.web> 
	<customErrors mode="Off"/> 
	</system.web> 
</configuration>
Any help would be greatly appreciated. 

Thanks
 
New Post
8/19/2010 7:47 PM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
Since the Http 500 error is not an ASP.Net unhandled application error, I don't believe that setting customErrors mode="Off" will have any effect.

You might try turning off "Show Friendly HTTP Error Messages" in your browser settings. In IE8 it is under Tools -->Internet Options-->Advanced.

My guess is that it is either a server timeout or re-direction loop but could be almost anything.

Otherwise, you will need to obtain and look through your server logs - not sure if GoDaddy provides access to those in control panel or via FTP or if you have to contact their support.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
8/19/2010 8:04 PM
 
hawaiidon

Joined: 4/3/2008
Posts: 12
Trying that now. I was using Chrome to access the site but i don't see anywhere to adjust the error messages in the settings. Could be a Go Daddy issue with 5.5? Not sure. Maybe all of the files did not upload correctly. Could that cause the error? I will have to try again when I get home tonigh. If anyone else has any suggestions please fire away. Thanks, Don
 
New Post
8/19/2010 8:47 PM
 
hawaiidon

Joined: 4/3/2008
Posts: 12
Ok, I got it to run the install. Everything completed successfully and I clicked to go to site and start building and I get a 404 error. It is redirecting me to the /install directory but all I get is 404 not found. Any ideas? BTW, turning off custom error reporting solved my issue but I found in another tutorial that it is not what was listed on the 500 server error page. I had to find the listing for <customEroors="Remote only"/> and replace that with "Off". 

Any help is much appreciated.

Thanks,
Don
 
New Post
8/19/2010 9:24 PM
 
hawaiidon

Joined: 4/3/2008
Posts: 12
Do I need to get rid of the install directory now? Every time I go to my site www.mysite.com/myportal it goes to www.mysite.com/myportal/install/ and i get a 404...

Thanks,
Don
 
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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...5.5 install on Go Daddy servers5.5 install on Go Daddy servers


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