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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Installing Package File HTML_Community_05.06.01_Install:  Error!Installing Package File HTML_Community_05.06.01_Install:  Error!
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2/8/2011 12:00 PM
 
Upgrading from 5.6.0 to 5.6.1 gave me the following error "Installing Package File HTML_Community_05.06.01_Install:  Error!" -- how to I fix this?
Thanks, Joan


P.S. - the full upgrade status report:

Upgrading DotNetNuke

Current Assembly Version: 05.06.01
Current Database Version: 05.06.00

 
Upgrade Status Report

00:02:01.718 - Upgrading to Version: 05.06.01
00:02:01.734 - Performing General Upgrades
00:02:01.875 - Installing Optional Modules:
00:02:01.937 -   Installing Package File HTML_Community_05.06.01_Install:  Error!
00:02:04.546 -   Installing Package File Messaging_05.06.01_Install:  Success
00:02:06.046 -   Installing Package File Taxonomy_05.06.01_Install:  Success
00:02:07.328 -   Installing Package File Telerik_05.06.00_Install:  Success
00:02:20.937 - Installing Optional Skins:
00:02:20.953 - Installing Optional Containers:
00:02:20.953 - Installing Optional Languages:
00:02:20.953 - Installing Optional Providers:
00:02:20.968 -   Installing Package File AspNetMembershipProvider_05.06.01_Install:  Success
00:02:21.484 -   Installing Package File CorePermissionProvider_05.06.01_Install:  Success
00:02:21.812 -   Installing Package File CoreSitemapProvider_05.06.01_Install:  Success
00:02:21.937 -   Installing Package File DatabaseLoggingProvider_05.06.01_Install:  Success
00:02:22.312 -   Installing Package File DNNMembershipProvider_05.06.01_Install:  Success
00:02:22.515 -   Installing Package File DNNMenuNavigationProvider_05.06.01_Install:  Success
00:02:22.734 -   Installing Package File DNNTreeNavigationProvider_05.06.01_Install:  Success
00:02:22.953 -   Installing Package File FckHtmlEditorProvider_02.00.04_Install:  Success
00:03:36.546 -   Installing Package File FileBasedCachingProvider_05.06.01_Install:  Success
00:03:37.125 -   Installing Package File FileModuleCachingProvider_05.06.01_Install:  Success
00:03:49.625 -   Installing Package File MemoryModuleCachingProvider_05.06.01_Install:  Success
00:03:50.843 -   Installing Package File SchedulingProvider_05.06.01_Install:  Success
00:03:51.406 -   Installing Package File SearchIndexProvider_05.06.01_Install:  Success
00:03:51.921 -   Installing Package File SearchProvider_05.06.01_Install:  Success
00:03:52.406 -   Installing Package File SolpartMenuNavigationProvider_05.01.00_Install:  Success
00:03:54.406 -   Installing Package File TelerikEditorProvider_05.06.01_Install:  Success
00:04:09.203 - Installing Optional AuthSystems:
00:04:09.234 -   Installing Package File LiveID_01.00.01_Install:  Success
00:04:11.968 -   Installing Package File OpenID_02.00.00_Install:  Success
00:04:12.765 - Installing Optional Packages:

Upgrade Complete
 
New Post
2/8/2011 12:50 PM
 
I would try uploading the install file for the HTML module through the host/extensions page so you can get a more detailed message about what is failing. You can find the ZIP file in the /install/module folder from the UPGRADE package.

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
2/8/2011 2:01 PM
 
Chris, thanks for the response.

1) When I go to the Host | Extensions page I get an error.  From the Event Viewer:

AssemblyVersion: 5.6.1
PortalID: 0
PortalName: Joan Steinbacher's Website
UserID: 1
UserName: host
ActiveTabID: 245
ActiveTabName: Extensions
RawURL: /Host/Extensions/tabid/245/portalid/0/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.joansteinbacher.com/Host/tabid/7/portalid/0/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/534.13 (KHTML, like Gecko) Chrome/9.0.597.84 Safari/534.13
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 5b04fbf3-518f-41d1-b7a3-8c09f982a7e9
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Services.Installer.Packages.PackageController.CanDeletePackage
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Installer.Packages.PackageController.CanDeletePackage(PackageInfo package, PortalSettings portalSettings) at DotNetNuke.Modules.Admin.Extensions.Extensions.grdPackages_ItemDataBound(Object sender, DataGridItemEventArgs e) at System.Web.UI.WebControls.DataGrid.OnItemDataBound(DataGridItemEventArgs e) at System.Web.UI.WebControls.DataGrid.CreateItem(Int32 itemIndex, Int32 dataSourceIndex, ListItemType itemType, Boolean dataBind, Object dataItem, DataGridColumn[] columns, TableRowCollection rows, PagedDataSource pagedDataSource) at System.Web.UI.WebControls.DataGrid.CreateControlHierarchy(Boolean useDataSource) at System.Web.UI.WebControls.BaseDataList.OnDataBinding(EventArgs e) at System.Web.UI.WebControls.BaseDataList.DataBind() at DotNetNuke.Modules.Admin.Extensions.Extensions.BindGrid() at DotNetNuke.Modules.Admin.Extensions.Extensions.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: WEB20

2) I attempted to install HTML_Community_05.06.01_Install.zip via the Host | Modules page and got the following error.

Package Installation Report

See below for the results of the package installation
Error loading files from temporary folder - see below
StartJob   Starting Installation
Info   Starting Installation - DNN_HTML
Failure   Package Installation aborted - DNN_HTML
Failure   Package Installation aborted
Info   Installation Failed - DNN_HTML
Info   Deleted temporary install folder
EndJob   Installation Failed


Any ideas?  Thanks, Joan
 
New Post
2/9/2011 10:00 AM
 
Can anyone offer me any suggestions? I'm pretty much dead in the water if I can't get to the Host | Extensions page...

Should I re-ftp the 5.6.1 upgrade files to my site and try to force the upgrade to run again by navigating to
http://www.mysite.com/Install/Install.aspx?mode=upgrade

Other ideas??

Thanks, Joan
 
New Post
9/17/2013 7:56 PM
 
2 years later and this is still an issue. Just received the error myself. I have restored and tried the update multiple times. Ridiculous.
 
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