Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Upgrade from dnn 6.0 to dnn 7.1.1, but the html editor doesn't work like before.Upgrade from dnn 6.0 to dnn 7.1.1, but the html editor doesn't work like before.
Previous
 
Next
New Post
9/1/2013 1:21 PM
 
     Today we try to upgrade our site (http://DnnModule.com) from dnn 6.0 to dnn 7.1.1.  We requested dnn4less.com support team (our site is hosting on dnn4less.com) to do this job for us, and these guys do this job very professional. I like their services very much.

       Our site works well under dnn 7.1.1 so far.  Only one problem, the html editor doesn't work like before.  When we click the "edit content" action button in dnn built-in Text/Html module, we can see only part of buttons, the editor buttons doesn't show like before. Check below image as example:

      As you can see, the editor buttons doesn't show like before.
      And we can see a js error from the  error console :

        We have tried below methods but doesn't work:
       1. We install a fresh dnn 7.1.1 site on local computer and it works fine.
       2. We compare DotNetNuke.RadEditorProvider.dll/Telerik.Web.UI.dll/Telerik.Web.UI.Skins.dll files between local site and live site, they are the same.
       3. We try change site skin/container to default skin/container, but the problem still exists.

        We also try to switch to other html editors:
       1. We switch to the legacy FckHtmlEditorProvider, we can see the action buttons in html editor, but many features don't work (like the insert image button).
       2. We also install and switch to CKEditor provider as this post suggested (http://www.dnnsoftware.com/forums/for...). And then we get a exception :"Object reference not set to an instance of an object. at WatchersNET.CKEditor.Web.CKEditorControl.get_Settings()...", so we have to switch back to DotNetNuke.RadEditorProvider html editor provider.

         Any suggestion about this issue? Thanks very much.

Over 20 + professional dnn modules for News Article, Store, Video Gallery, Photo Gallery, Ultra Flash Player,YouTube Video, Image Slide show, Skin Chameleon and much more from DnnModule.com
 
New Post
9/1/2013 4:06 PM
Accepted Answer 
Please check your jQuery Settings on host Settings, DNN 7.1.x Needs new jQuery and jQueryUI library.
 
New Post
9/1/2013 10:44 PM
 
   Thanks very much for your reply. We finally solve this issue by clear the browser cache, it seems it is the browser cache which cause the html editor error.
  
  

Over 20 + professional dnn modules for News Article, Store, Video Gallery, Photo Gallery, Ultra Flash Player,YouTube Video, Image Slide show, Skin Chameleon and much more from DnnModule.com
 
New Post
10/10/2013 2:20 AM
 

Hello Matthias

I have upgraded from dnn 6.2 to dnn 7.1.1 and my html rich text editor doesn’t work anymore. It doesnt have all the editor tools when in the design view.  The HTML manager in the host settings shows DotNetNuke.RadEditorProvider is selected. Would you have any ideas on solving this issue.

 

 
New Post
10/11/2013 4:13 AM
 
did you clear local browser cache?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
Previous
 
Next
HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Upgrade from dnn 6.0 to dnn 7.1.1, but the html editor doesn't work like before.Upgrade from dnn 6.0 to dnn 7.1.1, but the html editor doesn't work like before.


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out