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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...DNN not sending notification emailDNN not sending notification email
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8/26/2009 5:56 AM
 

I have been having a lot of trouble getting DNN to send emails. I have set up and sent successful 'test' emails from the Host settings but when a new user registers to the site they do not recieve any details or notification of them actually signing up.

Below are the 2 error messages I get from the event viewer after a new user signs up. Using DNN 4.9.1.

8/26/2009 10:42:24 AM   General Exception       AssemblyVersion: 04.09.01; PortalID: 23; PortalN ...

AssemblyVersion: 04.09.01
PortalID: 23
PortalName: CCD VIP Lounge
UserID: -1
UserName:
ActiveTabID: 940
ActiveTabName: Register
RawURL: /register.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.ccdviplounge.com/register.aspx
UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 GTB5
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 10bd1c9b-0a9d-4d76-8bbc-6ccdf5abecff
InnerException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Sockets.Socket.Receive
StackTrace:
Message: System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) --- End of inner exception stack trace --- at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.DelegatedStream.Read(Byte[] buffer, Int32 offset, Int32 count) at System.Net.BufferedReadStream.Read(Byte[] buffer, Int32 offset, Int32 count) at System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine) at System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller) at System.Net.Mail.CheckCommand.Send(SmtpConnection conn, String& response) at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message)
Source:
Server Name: H66R107

 

AssemblyVersion: 04.09.01
PortalID: 23
PortalName: CCD VIP Lounge
UserID: -1
UserName:
ActiveTabID: 940
ActiveTabName: Register
RawURL: /register.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.ccdviplounge.com/register.aspx
UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 GTB5
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: c96a6c7b-62b9-4087-89db-99bd335ae769
InnerException: Unable to read data from the transport connection: net_io_connectionclosed.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.SmtpReplyReaderFactory.ProcessRead
StackTrace:
Message: System.IO.IOException: Unable to read data from the transport connection: net_io_connectionclosed. at System.Net.Mail.SmtpReplyReaderFactory.ProcessRead(Byte[] buffer, Int32 offset, Int32 read, Boolean readLine) at System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine) at System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller) at System.Net.Mail.CheckCommand.Send(SmtpConnection conn, String& response) at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message)
Source:
Server Name: H66R107

Any help would be much appreciated!

Gaz

 
New Post
8/26/2009 11:53 AM
 

the SMTP server seems not to be configured to deliver mails sent by the portal admin user account, specified in Site Settings. please review the email address of this user in Admin :: Users module.


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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