Registration Email Not Sending to Member on 5.2.2

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Registration Email Not Sending to Member on 5.2.2

1/30/2010 8:09 PM

Cliff Hammock

www.theforerunnernetwork.com
Joined: 1/9/2004

Posts: 653

Registration Email Not Sending to Member on 5.2.2

I did a search for "registration email" and only got a couple of results. I upgraded to DNN 5.2.2 and created a new account. The Admin got the account creation email, but I did not get the test registration account email. I have checked SMTP and it is working fine.

Is anyone else having issues sending emails? I have Verified Registration turned on so it is imperative that the emails go out with the verification code.

Thanks for any ideas.

Forerunner Communications, LLC
DotNetNuke Integration Specialists

1/31/2010 7:21 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: Registration Email Not Sending to Member on 5.2.2

there might be an issue with mail server configuration. If the sender's email address does not belong to the domain of the SMTP server, the SMTP server needs to be configured for "relaying".

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

1/31/2010 11:14 AM

Cliff Hammock

www.theforerunnernetwork.com
Joined: 1/9/2004

Posts: 653

Re: Registration Email Not Sending to Member on 5.2.2

Am I correct in that the Sender's email should be the Admin account? If so, the Host SMTP settings are using the same account with basic authentication and the SMTP Test works. I am running a dedicated server with DotNetPanel as the control panel. I have a few dozen DNN installs setup this way that seem to work fine. Is there something else I can check? I will do some more investigating my other installs as well.

Forerunner Communications, LLC
DotNetNuke Integration Specialists

2/1/2010 9:46 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: Registration Email Not Sending to Member on 5.2.2

did you check the admin email address in user accounts?

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

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