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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Manage Users in this role times outManage Users in this role times out
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6/8/2010 12:52 AM
 
When I try to manage users in any given role, I get a timeout error. I'm unable to delete/review members by role. I'm using DNN 5.4.1. Is this common?
 
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6/8/2010 3:57 AM
 
no, this is not common. please check your database, how large is transaction log, how many entries are in table eventlog?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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6/8/2010 7:47 PM
 
I get this error: AssemblyVersion: 5.4.1 PortalID: 0 PortalName: Mental Health Professionals Network UserID: 1 UserName: host ActiveTabID: 44 ActiveTabName: Security Roles RawURL: /Admin/SecurityRoles/tabid/44/ctl/User Roles/RoleId/24/mid/358/Default.aspx AbsoluteURL: /Default.aspx AbsoluteURLReferrer: http://mhpn-dev2.ares.com.au/Admin/SecurityRoles.aspx UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.4; OfficeLivePatch.1.3) DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider ExceptionGUID: 5957533f-90ac-4b13-8895-4f9e6396309e InnerException: Thread was being aborted. FileName: FileLineNumber: 0 FileColumnNumber: 0 Method: .SNINativeMethodWrapper.SNIPacketGetConnection StackTrace: Message: System.Threading.ThreadAbortException: Thread was being aborted. at SNINativeMethodWrapper.SNIPacketGetConnection(IntPtr packet) at System.Data.SqlClient.TdsParserStateObject.ProcessSniPacket(IntPtr packet, UInt32 error) at System.Data.SqlClient.TdsParserStateObject.ReadSni(DbAsyncResult asyncResult, TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParserStateObject.ReadNetworkPacket() at System.Data.SqlClient.TdsParserStateObject.ReadBuffer() at System.Data.SqlClient.TdsParserStateObject.ReadByte() at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteScalar() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Security.Membership.Data.SqlDataProvider.GetUserCountByPortal(Int32 portalId) at DotNetNuke.Security.Membership.AspNetMembershipProvider.GetUserCountByPortal(Int32 portalId) at DotNetNuke.Entities.Users.UserController.GetUserSettings(Hashtable settings) at DotNetNuke.Entities.Users.UserController.GetUserSettings(Int32 portalId) at DotNetNuke.Entities.Modules.UserModuleBase.GetSetting(Int32 portalId, String settingKey) at DotNetNuke.Entities.Profile.ProfilePropertyDefinition.Initialize() at DotNetNuke.Entities.Profile.ProfilePropertyDefinition..ctor(Int32 portalId) at DotNetNuke.Entities.Profile.ProfilePropertyDefinition.Clone() at DotNetNuke.Entities.Profile.ProfileController.GetPropertyDefinitionsByPortal(Int32 portalId, Boolean clone) at DotNetNuke.Security.Profile.DNNProfileProvider.GetUserProfile(UserInfo& user) at DotNetNuke.Entities.Users.UserInfo.get_Profile() at DotNetNuke.Entities.Users.UserController.FillUserInfo(Int32 portalId, IDataReader dr, Boolean closeDataReader) at DotNetNuke.Entities.Users.UserController.FillUserCollection(Int32 portalId, IDataReader dr, Int32& totalRecords) Source: Server Name: DL00009
 
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6/21/2010 8:30 PM
 
We are getting the same thing on our production site. We did a Site Export(from development) and import to production. The development machine works OK....but not prod. I had the groups set up in produciton before the import. We are using DNN 5.2.2 Pro.
 
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10/5/2010 3:36 PM
 
I believe that we may have added an executionTimout in the httpRuntime section of the web config. Seems like the manage users in role loads a dropdown box with ALL the users...this could end up being rather large and causes the timeout.
 
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