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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Edit user - Error: the connection was resetEdit user - Error: the connection was reset
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9/30/2013 4:17 AM
 
Willem Bonekamp


Joined: 4/9/2009
Posts: 172
When I edit a user I sometimes get a popup with the error: The connection was reset

There's no error in the eventlog and when I use different browser or restart the application pool the error is gone.

Checked the connection of the server but this looks oke. Please help?

 

 

Willem Bonekamp - Webdeveloper/Projectmanager - I have been building Web Solutions using DNN from the beginning in 2002

DNN Services: Websites | Design | Skinning | Custom Modules | Hosting | SEO | Mobilty | DNN Nederland
 
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10/3/2013 4:33 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
does it take a long time, that exception is generally thrown when a page times out before the database can return the relevant information (or when a page times out before a file upload can complete). Both can be resolved usually by editing the web.config and increasing executionTimeout -however it's a pretty generous setting already, so that might not be it. I've also seen the same thing when network connectivity between 2 machines such as a webserver and database server is not reliable, however that would show that exception randomly and not always on the same function. It may be an idea to run a httpproxy such as fiddler when you're editing users as then you can see any unexpected http exceptions that occur and capture the detail
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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10/3/2013 8:22 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
There are a number of strange issues with client side modules in DNN 7, I encountered myself.
When it comes to performance, I created a SQL script for DNN 7.1.1 and 7.1.2. This script provides improved performance for a number of stored procedures, views and functions, it also optimizes some data structures. This is a pre-release version, which has been tested on a couple of sites and created with maximum care, but still might contain issues. Like with any DNN upgrade, please backup database of your site first. Please report any issues either here or to leupold at dnnwerk.de.
Thank you for contributing by testing the script (which is planned to be submitted for incorporation with future versions of DNN).
You may download the script at http://dnn-europe.net/portals/0/files...
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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