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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...ERROR LOADING EXTENSION PAGEERROR LOADING EXTENSION PAGE
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2/26/2016 4:41 AM
 

Hi,

i'm using DNN 07.04.02 (216) 

When try to load Host-Extension page, get:

Default.aspx?tabid=36&error=Cannot+insert+duplicate+key+row+in+object+%27dbo.Tabs%27+with+unique+index+%27IX_Tabs_PortalLevelParentOrder%27.+The+duplicate+key+value+is+(%2c+1%2c+7%2c+1%2c+0).%0d%0aThe+statement+has+been+terminated.&content=0

and in Event log see:

RawUrl:/Default.aspx?tabid=36&error=Cannot+insert+duplicate+key+row+in+object+%27dbo.Tabs%27+with+unique+index+%27IX_Tabs_PortalLevelParentOrder%27.+The+duplicate+key+value+is+(%3cNULL%3e%2c+1%2c+7%2c+1%2c+0).%0d%0aThe+statement+has+been+terminated.&content=0

Referrer:http://mywebsite.com/Host/portalid/0

UserAgent:Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36

ExceptionHash:bK4LzXTBPca/1gR6hp56nQ==

Message:Cannot insert duplicate key row in object 'dbo.Tabs' with unique index 'IX_Tabs_PortalLevelParentOrder'. The duplicate key value is (, 1, 7, 1, 0). The statement has been terminated.

 

No changes was made on this website since months. This happen only with Extension page under Host. Not under Admin page.

There is way to fix this?

 

Thanks for support

 
New Post
2/26/2016 4:11 PM
 
I would start by looking at the Tabs table

Select * from Tabs


See if you can see anything in there that looks to have a sortorder that matches the Extensions page, that also has the same parent page?

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
2/29/2016 5:43 AM
 

Hi,

 

thank you for reply.

Looked at the results, and TabID,TabORder,UniqueID and TabPath seems "unique" for this record. Can show to you?

Or maybe there is another solutions?

Thank you

 
New Post
2/29/2016 9:13 PM
 
most likely, there are two pages with same portalid, parentid and position.
http://dnnscript.codeplex.com/release... should fix it, however, this script is no longer supported as a separate fix (but included in TurboDNN).

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
3/1/2016 4:11 AM
 

Hi,

 

thank you for reply. Tried to apply the script to fix TabID . Same issue. Cleared cache, restarted app pool but no luck.

 

 
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