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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Skin wonSkin won't upload
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5/20/2006 11:24 AM
 
jmitchell wrote

 

What version of DNN? 

Are you getting any javascript errors when you click on the upload file link?

Can you upload modules normally?

Stay logged in as host to troubleshoot, because the host will see errors that others do not.

Also go to Admin > Log Viewer right after attempting the upload and see if any errors were logged there.

For those that are experiencing this problem, if you could answer the questions above I may be able to help.


DotNetNuke Modules from Snapsis.com
 
New Post
5/20/2006 3:00 PM
 

What version of DNN?  Problem exists in all versions of DNN4x but not DNN3x.

Are you getting any javascript errors when you click on the upload file link? No Javascript errors.

Can you upload modules normally? Sometimes.  The upload problem appears randomly. Works sometimes not others.

Stay logged in as host to troubleshoot, because the host will see errors that others do not.  No immediate error message shown.  It just goes back to the calling screen like nothing happened but the log shows applications shutting down and restarting about everytime an upload is attempted.

Also go to Admin > Log Viewer right after attempting the upload and see if any errors were logged there. The log shows applications shutting down and restarting about everytime an upload is attempted.  See my log listing here: http://www.dotnetnuke.com/Community/ForumsDotNetNuke/tabid/795/forumid/118/threadid/17100/threadpage/2/scope/posts/Default.aspx

 
New Post
5/20/2006 6:15 PM
 

 

Thanks for pointing me to that other thread.  It sounds like a serious issue, I guess I just haven't experienced it yet.

One thing I saw was that a couple people were saying that it helped to upload web.config right before try the skin upload.  I think this helps because it clears the cache and lets the upload start "fresh".

Also, since it is only happening on Asp.net 2.0 I think it has something to do with how the asp.net 2.0 framework will get the application restarted for a lot more reasons then asp.net 1.1 did (to support dyanamic compilation).

I'll be looking closer for the real problem, and also alert some others on the core team.  The next realease of DNN has file manager enhancements for secure storage, so this may have been looked into.

A couple more questions:

Are the people experiencing this on shared hosting? (they may have you in your own app pool with a memory limit)

Is it worse with larger skin files? (I'm wondering what kind of a zipped up skin gets to be 2MB in size).

 


DotNetNuke Modules from Snapsis.com
 
New Post
5/20/2006 6:49 PM
 

Are the people experiencing this on shared hosting? (they may have you in your own app pool with a memory limit)  I've been testing on a couple of dedicated development machines. I'd observed the problem  with and with/out VS in debugging mode.  The problem occurs right away on the machine with less than 500M memory.

Is it worse with larger skin files? (I'm wondering what kind of a zipped up skin gets to be 2MB in size). Sort of...  My tests showed the problem occur more when the machine's memory is heavily loaded.  That is, I observed the error begin to show consistently at some point when I load the development machine with more and more opened applications.

Also note, normally when ASP process restarts unexpectedly or when the memory limit has been reached, this event is recorded in the operating system's application event log; however, these DNN application restarts are not recorded there.

 
New Post
5/20/2006 8:12 PM
 

You know I've got a skin set that's about 7mb by the time all the 60 skins files are in there with the preview skins (that's what takes up alot of the bandwidth when uploading)  and realised this was never practical for using the skin uploader, so, I package these skins in two ways - I package without the preview skins and then have a separate zip file for the containers and skins previews to be uploaded via ftp or even the file manager to that folder. 

I have asked in the core team enhancements several times for the skin preview file to be able to be a .gif or .jpg - at the moment it's only .jpg and I know in some instances I can cut the files size down without losing quality by 50% and that I think is a resource saving option.

Also, several people package skins and containers together.. which can make the upload more intense.

How about you simply split the skin up and add a few files at a time and upload - eg.. 1 skin, the files it needs, and then create another zip - same name with the other files.

Sometimes there are issues with DNN and other times server issues.. you could also look at setting the web.config file to not time out with larger file uploads.

Because I work in ftp method and ascx mode - I rarely use the skinuploader, mainly because of time it takes zipping them up all the time and uploading , so if you have ftp access, have you tried to ftp to server and see if they appear.

Nina Meiers

 


Nina Meiers My Little Website
If it's on DNN, I fix, build, deploy, support,skin, host, design, consult, implement, integrate and done since 2003.
Who am I? Just a city chic, having a crack at organic berry farming.. and creating awesome websites.
 
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