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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreStore 02.01.44 RC BETA issue with shippingStore 02.01.44 RC BETA issue with shipping
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11/21/2010 12:41 AM
 
Jonathan

Joined: 10/29/2009
Posts: 23
Hi there!

I tried Store 02.01.44 RC BETA tonight and found that it was not adding any shipping to any order, even though it worked prior to the upgrade from version 02.01.36

I even doubled checked the inventory and made sure it had the correct shipping weight.

Also one other question, should I create a special user to use if I change the mode to be always anonymous or user choice?  Didn't know if that would matter with paypal or not.

Thanks!

JD
 
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11/21/2010 10:17 AM
 
Gilles Le Pigocher


Joined: 10/11/2003
Posts: 1966
Hi Jonathan,

When I try an order the shipping price is correctly added, could you give me more details about your settings?

If the checkout mode setting is defined to 'user choice' or 'anonymous', you have to select a user account created by you. All orders will be affected to this user account, this allow the store admin to retrieve orders from this account. This do not change anything when you use the PayPal provider or any other gateway provider. The only difference is when a visitor do not have or use an account, the checkout process do not list his addresses nor prefill the biling address with the user account address or the 'primary' address defined by the customer that's all. Whatever the checkout mode used, the billing address entered at checkout will be transmited to PayPal. If your customer DO NOT have a PayPal account this address is used by PayPal to prefill the billing address in the PayPal form. On the other hand, if your customer have a PayPal account the billing address used is the one defined in his own PayPal account.

Gilles
We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
New Post
11/21/2010 12:33 PM
 
Jonathan

Joined: 10/29/2009
Posts: 23
Thanks for the quick response! 

I have gone back to the stable release last night, since I needed shipping applied.

My shipping is setup to be as follows:

Description Min. Weight Max. Weight Cost Delete
Add

And my item that I tried last night is setup as:

* Category is required.
 
 
 
 

Here is also 2 of the emails I received when I was testing, they also don't show shipping applied:

From: wvscenictrails@gmail.com [mailto:wvscenictrails@gmail.com]

Sent: Sunday, November 21, 2010 12:19 AM

To: wvscenictrails@gmail.com

Subject: New Order#1097 at WVSTA Store

 

A new order has been confirmed at WVSTA Store

 

Order Number: 1097

Order Date: 11/20/2010 11:51

Order Total: $27.00

 

Please login to your portal and go to the Store Admin page for details about this order.


From: wvscenictrails@gmail.com [mailto:wvscenictrails@gmail.com]

Sent: Sunday, November 21, 2010 12:19 AM

To: shieldsj@gmail.com

Subject: WVSTA Store - Confirmation of your Order #1097

 

Thank you for placing an order with WVSTA Store.

 

Please find below your order number and a summary of your order. If you have created an account, you can check the status of your order at any time by logging into our site and clicking the My Account link. If you have any questions about your order, please feel free to contact us at wvscenictrails@gmail.com, or simply reply to this message.

 

Order Number: 1097 - Order Date: 11/20/2010 11:51

 

Order Contents

 

ALTGuide - Allegheny Trail Guide x 1 @ $27.00

 

Sub-Total: $27.00

Shipping & Handling: $0.00

Tax: $0.00

Total: $27.00

 

Billing Address:

 

test test

123 main street

 

23224 richmond

 

United States

 

Shipping To:

 

test test

123 main street

 

23224 richmond

 

United States

 

This invoice is subject to our terms of use.

If, for whatever reason, your order cannot be processed, then one of our customer services representatives will contact you shortly.

 

Once again, thank you for your order.

If you would like a host logon so you can look further into how I have my stable release setup, I will be happy to provide it.
You can email directly at shieldsj@gmail.com

All I had done was an upgrade to the current RC, and change to using Always Anonymous

Thanks again for looking into this!

JD
 
New Post
11/21/2010 10:20 PM
 
Gilles Le Pigocher


Joined: 10/11/2003
Posts: 1966
Hi Jonathan,

I got it! :-) This occurs only with the PayPal gateway provider and is due to the way is computed PayPal Surchage (Percent and Fixed). I will release a new version in days, I have to perform some tests before.

Gilles
We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
New Post
11/22/2010 9:25 PM
 
Gilles Le Pigocher


Joined: 10/11/2003
Posts: 1966
Hi Jonathan,

The new version is available! :-) Could you test it and tell me if everything is good now?

Gilles
We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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