Don't know if this the correct forum, but I have 4.8 installed and the Newsletter Module will not send e-mails, keeps telling me that "No e-mails send, maybe due to empty roles". However I have roles set up and users within them.

It is doing my head in as I have 4.3 installed on another web site and the newsletter module works a treat.

Has anyone any ideas as I need to send out regular newsletters to my subscribers.

Thanks

Michael

Thanks Sebastian.

I downloaded and uploaded via FTP to my web site, overwriting the files. When I logged in to my website the upgrade went ahead and I am now using 4.9. However the newsletter module still does not work and comes up with the same message.

Any other suggestions

Thanks Michael

Thanks Sebastian

In async mode I get the message below - but nothing is actually sent

Bulk mail sent (asynchronous mode). Please check confirmation email for result.

In sync mode I get the message below

No Messages were sent, maybe due to empty roles

I have added users and then assigned them to various security roles, and finally selected all the roles to send to, just in case. I never get an administrator bulk message either

The e-mail for the sender is valid.

Michael