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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Wits End!! Help! - Host & Admin menu do not respondWits End!! Help! - Host & Admin menu do not respond
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11/22/2008 6:53 PM
 

Everything was going great...been working on a new site for 14 hours straight.  all of a sudden clicking on a module's setting menu item would simply refresh the screen (no module setting page).  Clicking on Page Settings...same thing!  Clicking on Host or Admin Site Settings...system takes 90 seconds and nothing appears.

I rebooted the server (w23K), tested from different workstations, reinstalled 4.9 over top of existing folder....and still not getting it.

What can I check now?  I have too many hours of work to count to lose everything now (although I backed up everything prior to reinstalling 4.9 including the db).

Thanks in advance for ANY suggestions!

(edit)= Appears to just be the Site Settings, Host Settings, and Module Settings that are not working!

 

 
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11/22/2008 10:54 PM
 

Testing with Foxfire displays the Redirect Loop issue on these pages...I have installed 3.5 and edited the web.config per the article I found on correcting this problem but I still have it.

Anybody know how to fix this?  I am getting pretty depressed/desparate!!

 
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11/23/2008 10:07 AM
 

For whatever reason, this problem appeared "out of the blue".  Not sure if what caused it however I was able to recover by editing the the web.config and rolling it back to pre-3.5 settings.  I had installed effority user module which required 3.5 after which everything appear to be functioning normally (for over a week). 

I installed another 4.9 site on the same server to test the server platform...it worked just fine...SQL/IIS/ASP should therefore be OK.

Using Beyond Compare (great text editor comparison tool), I modifed my damaged site's web.config to reflect the changes back to 2.0 (leaving the critical connection strings and keys alone - and with several backups!).  Even though the Effority User module had been removed from the page, it remained installed and the normal removal process from Host->Module Definitions was not functioning. This resulted in a start-up error on loading the site.

Located the module definitions in SQL and manually removed from the database as well as the folder under App_Code.

System is now back to working properly.

I do not think the Effority module was the problem and I used the http://www.adefwebserver.com/DotNetNukeHELP/Misc/LinqPrep/ method to update to 3.5.  Again everything was working fine afterward.

I post this in case this may help someone else...or if there was a better method to do this, I would love to know.

 

Tnx

 

 
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11/23/2008 1:13 PM
 

Cool, Roy could please mark this post as resolved/accept answer? Many thanks.



Alex Shirley


 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Wits End!! Help! - Host & Admin menu do not respondWits End!! Help! - Host & Admin menu do not respond


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