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Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN doesnDNN doesn't get high marks among CMS's
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3/26/2009 12:22 PM
 

- Many companies add new features due to popular demand. Forums is an effective avenue for requesting new features.

- The forums can be used to report issues. Check out the "If you don't understand an error message, ask for help" section of the "Report a bug" web page. With a complex product like DNN, expect quite a few "complaints".

- If  DNN were a closed source project, no one is going to expect a "If it's broken, fix it yourself" attitude. Whether DNN is open or closed source, expect reports about bugs to come in. No one should expect all users to be developers and have time or skills to contribute code. Contributions are either through code or through testing. The complaints in the forums are feedback from testing. Maybe the way they are presented is questionable. Someone like Alex (semi formal tester) should be happy he has users helping him out.

 (I just tried to unblod the last bolded sentence above. I highlighted the sentence, clicked on the "B" icon and nothing happened. Bug in FCK Editor or I am doing it the wrong way?)

 
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3/26/2009 12:27 PM
 

Will good post.

All can see its a mess here. No contribution, just complains. A lot of frustration.

In this situation all the Corp does is asking for our votes in competitions. And on the PE version. I must say I am lucky that I am not one of the investors.

This year the brand DotNetNuke have reduced its value with substantial amount.

Time to through away the CEO and  VP titles and make the difference.

(by the way I get marketing newsletter  from DNN totaly unreadable. )

 
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3/26/2009 12:27 PM
 

Salama wrote
 

 (I just tried to unblod the last bolded sentence above. I highlighted the sentence, clicked on the "B" icon and nothing happened. Bug in FCK Editor or I am doing it the wrong way?)

I noticed the same issue before, but this is totally in control of FCKEdtior.


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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3/26/2009 12:42 PM
 

From the perspective of an end user, isn't DNN a site builder? You choose a skin (template), add content and publish. Just like other site builders. 

 
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3/26/2009 12:42 PM
 

The best place to request new features/report bugs will always be the public issue tracker @ support.dotnetnuke.com. Items in the forums tend to get "lost" due to the amount of forum posts - in addition raising issues via gemini allows you to track them and see what version(s) they're fixed in.

Note: I think forums are a great way to debate items such as UI - as theres no definitive "right" answer to something as subjective as UI, then a healthy debate in the forums is a good way for us to get a feel for a community consensus. Theres little doubt that any changes to UI will not meet everyone's preferences, but a forum thread with constructive debate is a good way for us to hopefully see what should provide most value to most users.

One of the benefits of opensource is the "many-eyes" mentality, where many people provide feedback/testing (including non-coders), allowing those with source code access the chance to make the changes and benefit everyone, however I highly recommend you use gemini, as otherwise some of this effort will be lost. Any additional information such as detailed reproduction steps or details of the fixes required to code, are gratefully recevied.

Note: as to Alex's comment, it could certainly be read as being overly harsh, but that's the nature of text based communications such as email/sms/forums - it's not a good medium in that misinterpretation/misunderstanding happens easily. I'm sure Alex didn't mean it in the way it's been interpreted. For those who haven't been around the community for long, Alex was once "famously" the biggest complainer on the dotnetnuke.com forums (I hope he doesn't mind me saying that), and we similarly requested him to use gemini and also threw out a challenge to him asking if he was so concerned would he step up and help. He took this in the spirit it was meant, not interpreting it as a "go-away" comment, and became part of the QA team, and nowadays is an invaluable resource, effecting change from within . He spends a huge amount of time in the forums and gemini, frequently triaging bugs and alerting us to major issues - forcing additional issues to be added to bugfixes and complaining voluably when we don't have zero-defect releases, acting as a community "champion". We're all very glad of his contribution and would love others to help out similarly, using the established channels such as gemini.

Cathal


Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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