Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Webhost4life botching platform migrations?Webhost4life botching platform migrations?
Previous
 
Next
New Post
3/14/2010 10:30 PM
 
I can confirm that they are having massive issues migrating websites causing a lot of anger. In fact a CSR today specifically mentioned they are having issues migrating DNN sites. If you search for webhost4life in Google, you'll see page after page of complaints from recent years, but it seems to have spiked recently. I have two DNN sites with them, and they migrated them, and they went down. One support person said I couldn't go back to the old servers, but when I called a day later they switched me back (I assume temporarily). I see in the "Transition Kiosk" that my migration process is set to manual. Here's an interesting link: http://www.webhost4life.com/info/systemnotice.bml?id=2726 There's tools that show my site on the old platform compared to the new. The old one's looking good, the new one has 403: Access Denied. They said they would check each site before they completed the migration, but if they did in my case (and so many others), how could you let that go through? There's even a migration QA tool and it shows 19 errors. One of them has: URL: / Problem: Access Denied QA Status: Ignored If it wasn't happening to me and so many others it would be comical. Titanic FAIL! http://fhemsher.blogspot.com/2010_03_01_archive.html http://www.trap17.com/forums/Webhost4life-Sucks-t63377.html http://www.webhostingstuff.com/review/webhost4lifecom.html http://weblogs.asp.net/wim/archive/2004/08/19/217003.aspx
 
New Post
3/14/2010 11:39 PM
 

Ok. We've created a Ning site for the WebHost4Life community: http://webhost4lifecustomers.ning.com

Hopefully we can centralize the discussion around WebHost4Life there, so that we can get to the bottom of these issues together.
 

 
New Post
3/15/2010 7:29 AM
 

Hi All !

I'm with the hotline since friday (12/03) and nothing. I've nor DNN site up and my instance PHP doesn't works either. And no back plan

Thanks

Thierry

 
New Post
3/15/2010 3:26 PM
 
Yeah, I am not looking forward to this. I have 3 sites that each have multiple domains pointed at them. The migration was scheduled for the 9th of this month, but apparently failed. So, it was cancelled and the accounts were marked as unused and were scheduled to be dropped at the end of this month?!?! I spoke with a technician last evening, and he re-queued them for me. I am not thinking this will go well. In addition, I just created a new account with them and tried to use their automated DotNetNuke install wizard. I have been trying since Friday, and nothing I can figure out will make it work. The biggest problem is that their tech support is really slow. They consider 72 hours a reasonable time to address an issue within (according to their customer survey upon resolving a technical issue). What a joke. I am about to cancel the new account and go elsewhere. I just wish I knew what to do about the others that are bound to fail very soon...
 
New Post
3/15/2010 4:14 PM
 

I'm going to excuse myself from this conversation but you guys should save yourself some time and go ahead and go with a different hoster now rather than later. Based on my experience there is a disconnect between their on-line, 1st level, 2nd level and admin support. I got a big run-around and my issues were never resolved. Even basic technical competence is lacking.

 
Previous
 
Next
HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Webhost4life botching platform migrations?Webhost4life botching platform migrations?


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out