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8/16/2014 2:43 PM
 
Dennis Lacey

Joined: 10/15/2005
Posts: 16

I tried upgrading my site from 7.2 to 7.3.1.  The upgrade seemed to work fine for most of my portals.  I had at least one portal though that worked fine until I logged in to the site and logged out.  After logging out I taken to a 404 page every time I tried to access the site.  After looking at the event logs and the stack trace it was failing on tab access denied.

After playing around with it some the only way I could get the pages to show was to give everyone edit access to the page.

Since it was isolated to just that one portal I decided I'd recreate the portal.  I ran into the same issue with the newly created portal.  While I was logged in, everything was fine, but after I logged out I got the 404 error page.

Today I decided to restore the site using the backup (web files and database) I took before upgrading.  I then upgraded to 7.3.2.  Initially when I opened all of the websites including the one having issues all pages were displayed fine.  I then logged into this one portal... all fine... until I logged out.  I was immediately taken to the 404 error page.

Any ideas?

I'm restoring back to the original 7.2 version now, but would like to be running the latest version.

Thanks!
 
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8/17/2014 7:30 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
this sounds like a strange issue with URL redirection or permission.
Please check Website Aliases in Admin > Site Settings, there needs to be a default alias for each supported language.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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8/17/2014 10:41 AM
 
Dennis Lacey

Joined: 10/15/2005
Posts: 16
Yes, it has a primary alias / default alias assigned.
 
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8/17/2014 11:27 AM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

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Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
please check portals table in the database, whether AdministratorsRoleID and RegisteredUsersRoleID point to the correct roles from Roles table.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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8/17/2014 11:42 AM
 
Dennis Lacey

Joined: 10/15/2005
Posts: 16

yes, the administratorRoleId and RegisteredRoleId refer back to the correct records in the roles table with the matching portalid.

Here's the stack trace for the error message I'm getting in the event log:

  2014-08-16 11:22:11,047 [P3NW8SHG357][Thread:72][ERROR] DotNetNuke.Services.Exceptions.Exceptions - System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values. Parameter name: index at System.Web.UI.ControlCollection.get_Item(Int32 index) at DotNetNuke.UI.Containers.Container.GetPortalModuleBase(UserControl control) 2014-08-16 11:22:11,062 [P3NW8SHG357][Thread:72][FATAL] DotNetNuke.Framework.PageBase - An error has occurred while loading page. System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Security.Permissions.PermissionProvider.IsDeniedTabPermission(TabInfo tab, String permissionKey) at DotNetNuke.Security.Permissions.PermissionProvider.HasModuleAccess(SecurityAccessLevel accessLevel, String permissionKey, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleInstanceContext.get_IsEditable() at DotNetNuke.Entities.Modules.PortalModuleBase.get_IsEditable() at AllDnn.More.More.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control. (EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 2014-08-16 11:22:11,078 [P3NW8SHG357][Thread:72][ERROR] DotNetNuke.Services.Exceptions.Exceptions - ~/Default.aspx?tabid=248&error=terminate System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Security.Permissions.PermissionProvider.IsDeniedTabPermission(TabInfo tab, String permissionKey) at DotNetNuke.Security.Permissions.PermissionProvider.HasModuleAccess(SecurityAccessLevel accessLevel, String permissionKey, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleInstanceContext.get_IsEditable() at DotNetNuke.Entities.Modules.PortalModuleBase.get_IsEditable() at AllDnn.More.More.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control. (EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 2014-08-16 11:22:11,078 [P3NW8SHG357][Thread:72][ERROR] DotNetNuke.Services.Exceptions.Exceptions - DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Security.Permissions.PermissionProvider.IsDeniedTabPermission(TabInfo tab, String permissionKey) at DotNetNuke.Security.Permissions.PermissionProvider.HasModuleAccess(SecurityAccessLevel accessLevel, String permissionKey, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleInstanceContext.get_IsEditable() at DotNetNuke.Entities.Modules.PortalModuleBase.get_IsEditable() at AllDnn.More.More.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control. (EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

 
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