Hi

I have a website which has been running fine for the last few months, but suddenly the images that are in Media Modules are not displaying the images but the alt text instead and a broken/missing image icon.

How this has happened I don;t know. I have tried deleting the Media Module, adding it again and uploading the file again but to no avail. If I add an HTML Module instead and insert an image into this is displays fine.

Any ideas? The site is at www.rpaarchitects.co.uk and the Services link is an example page.

Any help would be most appreciated.

Thanks

Terry 

Hi and thanks for the quick reply.

I am using DNN Community Version  05.06.00 (459)

Media Module 3.3.0

It looks like the hosting company have indeed changed the app pool from .net3.5 to .net 4.0 which seems to causing the problem since I have tested this on my development server.

It looks like this version of DNN can run under .net 4 but not this version of the Media Module. Is there a later vwesion which does run OK?

many thanks

Terry

In addition to seconding Sebastian's recommendation to upgrade both the DNN framework and the media module, I suspect that the direct cause of the failure to display media is related to a manual change that must be done to the web.config when changing to an ASP.Net 4.0 application pool:

In the site's web.config file, locate the <handlers> section. In it you will find several nodes similar to this one for the LinkClick handler:

<add name="LinkClickHandler" path="LinkClick.aspx" verb="*" type="DotNetNuke.Services.FileSystem.FileServerHandler, DotNetNuke" preCondition="integratedMode,runtimeVersionv2.0" />

On each node in the <handlers> section where you see preCondition="integratedMode,runtimeVersion2.0" change the attribute to

preCondition="integratedMode"

This necessary change did not become an automatic one until either the late DNN 5.6.x versions or 6.x. Without it any use of the LinkClick handler (used by the Media Module, the CaptchaHandler, etc. will result in the missing file error you are seeing.