I think there are 3 things that would help here (any or all of which may well be in the pipeline already):

1. Improve the baseline quality of the core modules, so you know that when you choose DNN you're going to be able to cover the 90% case out of the box without too much pain and consultancy. Progress is being made here (e.g. the blog module), but there's definitely more to do.
2. As the core modules are no longer pre-installed by default, make it much clearer what core modules are available and what they do. This could do with being highlighted on the download page, during the install and when logged in as admin .
3. Introduce an official stamp of approval for third party modules and skins, indicating that it has been independently verified to do what it claims and ideally that a reasonable level of documentation and support is available. I seem to remember there was also an effort a while ago to introduce a basic code review process, which could maybe be resurrected and made a criterion for a "gold" stamp.  I'm sure serious developers wouldn't mind paying a fee to cover the cost of the approval process if it helped to distinguish them from hobbyists like myself.

And yes, if you buy a product from a reseller, they should be the ones responsible for refunds etc. Not sure about the US, but I think this is the law in most jurisdictions.

Mark Allan (@MarkXA)
DNN Garden, home of the DDRMenu free DotNetNuke menu module

Hi

I haven't realy bought things of snowcovered since the takeover but before when I needed a refund I would get it but that was a while ago allready. There was one rule tho that it needed to be within thirty days so they could refund from the developers money before paypal payout was done. I never did difficult myself with giving refunds if they wanted it and reason was valid they got it.

But I had clients that had the same issue so I realy think DotNetNuke / Snowcovered should step up to the plate.

Its true that a lot of the modules are crap or plainly core modules with simple addons, asp.net wrappers for free jQuery code but its up to the person to buy or not. I have refrained from buying becvause of this quality and stories I hear about faulty products no refund posibillities. This is not giving DotNetNuke the best name especially since SnowCovered is now theres.

I will stick to the developers I know and custom moodules

just my 2 cts

Armand Datema

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