DNN Site Log and IE11 - Administration and Configuration

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DNN Site Log and IE11

12/9/2014 10:33 PM

Jacqueline Kay

Joined: 1/19/2012

Posts: 109

DNN Site Log and IE11

Hi,

I have developed an intranet site for my company, it runs on DNN Version 7.3.4 and company policy is for IE 8 and above only (with exceptions but not many), and most have been upgraded to IE11.

However when I run the User Agent report on the site log it is showing IE 7 as being the top by at least 4 or 5 times to the next most frequent User Agent which is Other. Firefox and Chrome are in there as well just not that frequent.

Is it reading IE 11 as IE 7 and/or Other ?

Jacqui

12/10/2014 9:43 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: DNN Site Log and IE11

Have a look at the underlying sproc, AFAIR it just checks hardcoded parts in browser caps.

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

12/10/2014 11:20 AM

Erik Hinds

Joined: 8/20/2004

Posts: 1053

Re: DNN Site Log and IE11

You may want to install Google Analytics to get a deeper understanding of your visitors.

12/11/2014 2:39 AM

Jacqueline Kay

Joined: 1/19/2012

Posts: 109

Re: DNN Site Log and IE11

Okay so, my colleague had implemented the Google analytics code for the site and was looking there, and yes, it was showing IE7 as being the most frequent browser used.

That got me looking on the analytics help forum and would you believe, if you use IE11 under compatibility mode, the headers it sends, are IE7 headers.

I have looked myself at the headers and yes there is a large difference and part of that is the version of IE.

So mystery over :)

Thanks all for your help and hope the answer is useful to somebody else who notices this.

Jacqui.

12/11/2014 6:02 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: DNN Site Log and IE11

thanks for sharing your analyses, of course, if the browser is in compatibility mode, the report will display the appropriate version. You should check, why the browser is using compatibility mode - this might be an admin configuration for the browser (group policy), or a setting for your website, you might consider to remove, if your site works fine in default mode.

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

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DNN Site Log and IE11

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