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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...What can cause error msg  What can cause error msg 'An Unexpected Error Occurred During Registration... ??
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3/11/2009 2:24 PM
 

 I am getting a error 'An Unexpected Error Occurred During Registration. Please Contact The Portal Administrator For Futher Information.' when trying to add a new portal in DNN Version 04.09.02.

Portal Type is=Parent

Portal Alias is a valid subdomain & IIS/DNS are correct in that it goes to Portal 0

email is unique

Template is default web site

 

Thanks in advance Lee

 
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3/11/2009 2:52 PM
 

username needs to be unique as well (or if it is not unique, it needs to be exactly the same as an existing username (including the password!))


Erik van Ballegoij, Former DNN Corp. Employee and DNN Expert

DNN Blog | Twitter: @erikvb | LinkedIn: Erik van Ballegoij on LinkedIn

 
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3/11/2009 3:09 PM
 

 User Name was a unique 3 digits

I was able to upgrade from Version 04.05.05  to 04.09.02 so I know permission are correct.

Any other suggestions?

 

 
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3/11/2009 3:17 PM
 

make sure the password adheres to the password requirements


Erik van Ballegoij, Former DNN Corp. Employee and DNN Expert

DNN Blog | Twitter: @erikvb | LinkedIn: Erik van Ballegoij on LinkedIn

 
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3/11/2009 3:51 PM
 

 This error occurs under one of the following conditions:

  • A provider-specific error has occurred (UserCreateStatus.ProviderError)
  • The provider user key already exists in the database for this user (UserCreateStatus.DuplicateProviderUserKey)
  • The provider user key is invalid or poorly formatted (UserCreateStatus.InvalidProviderUserKey)
  • An unexpected error has occurred.

The first three conditions are mostly passed from the underlying ASP.NET membership subsystem, so check your web.config and database tables to ensure that they are valid (an edge case occurs when a duplicate user is attempted; this will also cause a ProviderError).

Unfortunately, the last error is the most likely and occurs whenever an exception is thrown while creating a new user.  Even more unfortunately, the exception context for this error is swallowed and no logging is attempted (I see that in addition to the swallow, the LogException call is commented out in AspNetMembershipProvider.vb).

The fact that the exception is swallowed will make it very difficult for you to debug this problem, and very difficult for us to help.  Given that you are creating a new portal, the issue clearly relates to your new administrator account.  Are you able to use any sort of guaranteed-unique dummy value here?

Brandon


Brandon Haynes
BrandonHaynes.org
 
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